Frequently Asked Questions

Other satellite coverings use a nylon or gortex fabric. What fabric do you use?

Nylon is not intended to be used in an outdoors environment due to UV rays. Nylon with a coating will last a limited time until rain washes the coating away. Gortex, while light and flexible, becomes brittle when exposed to extended UV rays and will fail. We use a synthetic material that is intended for outdoor use.

Other satellite antenna coverings are much cheaper. Why is your Cover more expensive?

By testing various fabrics, we found that the cheaper fabrics wear out, deteriorate due to UV, and quickly fade. We use an expensive fabric that is specifically intended for outdoor use.

Do you provide a warranty?

Yes, we are the only provider that warrants the Cover for defective workmanship and materials for six months. The manufacturer has a limited warranty on the fabric becoming non-serviceable because of loss of color or strength from normal usage and exposure conditions including sunlight, mildew and atmospheric chemicals. This limited warranty coverage runs from five years of date of purchase.

What tools do I need to install your covering?

There are no tools needed. All attachment ropes are pre-cut and labeled for easy installation

Why doesn’t the cover go over the FNB's on the satellite antenna?

The function of the FNB is to receive the reflected signal off the dish and

send it on to the receiver. They are already protected and therefore do not need additional protection.

If you put the cover over the entire satellite antenna, including the dish and the FNB’s, the cover creates a “obstruction” that will move the antenna when the wind blows. When the antenna moves it will diminish or lose the signal from the satellite.

How does your satellite cover fasten to the dish?

Where other manufacturers use a single attachment device, we use multiple polyester cords that are UV resistant to fasten the cover to the dish. This is a redundancy feature. If one cord fails the others continue to hold the cover onto the dish.

FAQ's continued

Will our Cover color fade?

All fabrics will fade over time, some quicker than others. We use a special cloth that is intended for outdoor use that has significant fade resistant properties.

How long does it take to install the cover on the dish antenna?

Installation should take less than 15 minutes. Each cover included detailed instructions and they are easy to follow.

Will the cover harm the dish antenna?

No, the cover does not contact the receiver side of the dish, only the edges and the back of the dish.

Do you install the Cover?

No, installation instructions are packaged with each cover. No tools are required. If your Dish is located in a hard to reach location, try calling your local Dish installer or handyman.

How do I care for the Cover?

The customer is responsible for normal care and cleaning of the fabric. The fabric should be cleaned periodically before substances such as dirt, roof particles, etc., are allowed to accumulate on or become embedded in the fabric.

Do I need to remove the cover to clean it?

No. The fabric can be cleaned without being removed from the installation. A water hose and light brushing of stuck on material can be used.  Also, an air hose can be used to blow off any debris.